Services / Operation and maintenance
Your plant running. Your operation under control.
We manage the operation and the preventive and corrective maintenance of water and wastewater treatment systems through inspection procedures, verification of operating parameters and equipment condition assessment, according to each facility’s characteristics and requirements.
- Scheduled preventive maintenance
- Verification of operating parameters
- Log of technical interventions

Technical control at every stage of operation
Operational supervision
Equipment inspection
Parameter control
Intervention records
What can affect your treatment plant’s performance?
Operating conditions, component wear and lack of timely maintenance can alter the performance of water and wastewater treatment systems. Identifying these conditions makes it possible to determine the necessary technical interventions and reduce the risk of operating failures.
- Unplanned shutdownsEquipment failures or unavailable spare parts that interrupt system operation.
- Water quality deviationsPhysicochemical or microbiological parameters that don’t meet the specifications applicable to the process.
- Membrane and resin deteriorationFouling, scaling or loss of treatment capacity linked to operating and maintenance conditions.
- Operating limitationsLack of staff with the specific knowledge to carry out operating tasks and spot anomalies.
- Incomplete technical recordsMissing logbooks, measurement results and intervention history, which make it hard to trace how the system has performed.
Why entrust your plant’s operation and maintenance to Sanitron?
- Fewer unplanned shutdownsPlanned interventions and periodic equipment inspections help identify signs of wear and potential failures, reducing operating interruptions caused by maintenance issues.
- System operational continuityTracking operating conditions makes it possible to detect deviations and determine the technical actions needed to keep the system running according to the facility’s requirements.
- Technical knowledge of the systemsSanitron brings together experience in designing, installing and maintaining water treatment systems, which makes it easier to assess equipment and identify interventions suited to its characteristics.
- Traceability of interventionsMaintenance logs and technical reports document the activities performed, the conditions observed and the corrective actions taken.
- Operational monitoring with Sanitron 360Sanitron 360 can complement the monitoring of your water treatment system with operating information available remotely.
Choose the service level your plant needs
We offer different operation and maintenance options to meet each facility’s technical requirements, from preventive and corrective interventions to operational management and remote monitoring, depending on the contracted scope.
1Preventive
Preventive maintenance: prevent failures
- Periodic inspection of equipment and components.
- Replacement of filters, cartridges, UV lamps and other consumables, as applicable.
- Chemical cleaning of membranes using CIP procedures, where applicable.
- Inspection of pumps, valves and measuring instruments.
- Backwashing and inspection of resins and filter media, depending on the installed technology.
When do you need it?When you want to set up a maintenance program suited to the operating conditions and the condition of the equipment.
2Corrective
Corrective maintenance: repair and restore
- Technical fault diagnosis.
- Repair or replacement of components, based on the assessment.
- Management of the spare parts required for the intervention.
- Verification of system operation after the repair.
- Technical reports and recommendations, depending on the contracted scope.
When do you need it?When failures, reduced performance or deviations in equipment operation occur.
3Outsourced operation
Outsourced operation: we run your plant
- Performing operating activities and logging parameters.
- Monitoring of operating conditions.
- Management of chemicals, consumables and spare parts, according to the agreed scope.
- Coordination of the preventive and corrective maintenance included in the service.
- Periodic operating reports.
When do you need it?When you need specialized support to manage your plant’s day-to-day operation.
4Sanitron 360
Remote monitoring with Sanitron 360
- Monitoring of the parameters the facility can measure.
- Review of available records and history.
- Identification of variations that require technical assessment.
- Support in analyzing the system’s operating behavior.
When do you need it?When you need to complement your plant’s supervision with operating information accessible remotely.
Discover Sanitron 360
Complement the management of your water treatment plant with the tracking and monitoring tools available in Sanitron 360.
Treatment systems we service
We carry out operation and maintenance activities on water and wastewater treatment systems, depending on the installed technology and the contracted scope.
Purified and high-purity water
- Purified water (PW) and water for injection (WFI)
- Water for hemodialysis
- Reverse osmosis
- Ultrafiltration
- Electrodeionization (EDI)
Pretreatment and disinfection
- Multimedia filtration
- Softening
- UV disinfection
- Ozone
Wastewater and specific processes
- Wastewater treatment plants
- Water treatment systems for bottling
How we start taking care of your plant
We set up a work process to understand the facility’s conditions, define the necessary activities and provide technical follow-up of the service.
- Initial assessmentTechnical visit and review of equipment condition, failure history, consumption and current water quality.
- Maintenance planDefinition of the preventive maintenance program, critical spare parts and tracking indicators, according to the plant’s needs.
- Handover and trainingTraining of operating staff and definition of responsibilities between the client’s team and Sanitron, depending on the contracted option.
- Execution and monitoringCarrying out scheduled activities, logging interventions and tracking operating parameters according to the service plan.
- Reports and indicatorsReports on availability, water quality, consumption and technical observations, according to the contracted scope.
- Continuous improvementIdentification of optimization opportunities based on operating records and technical monitoring results.
Service deliverables
Documentation to track operation, record interventions and support decision-making. Frequency and content according to the contracted scope.
- Scheduled maintenance plan
- Operation and maintenance logbook
- Parameter and trend reports
- Agreed key performance indicators (KPIs)
- Consumables and spare parts log
- Technical documentation for audits
- Optimization recommendations
- Operating cost report, where applicable
- Training records, depending on the contracted service
Services that complement operation
Technical auditAssessment of your plant’s condition and performance to identify findings and intervention needs.
Upgrades and retrofitsIdentification of opportunities to improve the operation of existing systems.
Sanitron 360Monitoring and management tools to support the follow-up of your treatment system.
System rentalWater treatment system rental options based on your operation’s needs.
To quote your service, have this information ready
Knowing your plant’s characteristics helps us assess your needs and define the service scope. If you don’t have all the information, we can complete the assessment with a technical visit.
- Plant type and installed technologies.
- Equipment brand, model and year, if known.
- Flow rate and operating hours.
- Current problems or failure history.
- Staff available for operation.
- Photos of the equipment room and equipment nameplates, if available.
Frequently asked questions about operation and maintenance
Can Sanitron maintain a plant it didn’t install?
Yes. We first assess the system’s characteristics, condition and operating conditions to determine the service scope.
What’s the difference between preventive and corrective maintenance?
Preventive maintenance consists of scheduled activities to inspect and preserve the equipment. Corrective maintenance is carried out to diagnose and address faults detected in the system.
How often should maintenance be performed?
Frequency depends on the installed technology, operating conditions, manufacturers’ recommendations and each plant’s needs.
Can Sanitron take over the full operation of my plant?
Yes. We offer outsourced operation, depending on the facility’s characteristics and the conditions set out in the contract.
Does Sanitron make technical visits before defining the service?
Yes. The technical assessment reveals the equipment condition, operating conditions and maintenance needs so we can define the service scope.
How can I request a quote for my plant?
Send us information about your system, the installed equipment and your maintenance needs. With that information we can assess the requirements and define the next steps.
Protect the investment you’ve already made in your plant
Tell us what water treatment system you have and what your operation and maintenance needs are. We’ll assess your facility’s requirements to define a service proposal that fits your needs.
Contact us
Office in EcuadorDe los Eucaliptos E8-70 y calle E9, Quito 170307
Phone numbers+593 99 871 1330
+593 2 280 8126
Emailinfo@sanitronec.com
Business hoursMonday to Friday
9:00 to 12:00 and 13:00 to 18:00
Office in the United States9995 NW 9th St. Circle, Suite 3, Miami, FL 33172
+1 786 972 2008
