Services / Sanitron 360
Sanitron 360: your plant monitored, maintained and optimized
We integrate your water treatment system into our AI-powered predictive monitoring and control platform. We analyze data in real time to anticipate deviations in operation, water quality and equipment condition, with specialized technical support whenever you need it.
- 24/7 monitoring of critical parameters
- Automatic alerts via WhatsApp or email
- Preventive maintenance and technical visits
A comprehensive service for your treatment plant
Comprehensive maintenance
Immediate response
24/7 monitoring
Business packages
What does Sanitron 360 include?
Sanitron 360 goes beyond repair: it is an engineering service designed to anticipate failures, ensure system availability and extend equipment service life.
- Comprehensive maintenancePreventive and corrective plans supported by predictive monitoring to anticipate failures, optimize performance and extend equipment service life.
- Immediate responseA virtual technical assistant available 24 hours a day for preliminary diagnostics, and a team of specialists ready for on-site intervention at your plant.
- 24/7 monitoringArtificial intelligence analyzes parameter trends in real time to anticipate failures and schedule interventions before an unplanned shutdown occurs.
- Business packagesA water department for your company: expert consulting and smart data management for a more predictive and efficient operation.
- Clear indicatorsThe System Health Index (SHI), analytical reports and the online dashboard show you the status of your plant at a glance.
How Sanitron 360 works
We connect your system to our platform and combine data analysis with our technicians’ field work.
- Plant assessmentA technical visit to learn the condition of the equipment, the available instrumentation and the current water quality.
- Platform integrationWe upgrade and integrate your treatment system into our monitoring and control platform.
- Monitoring and alertsContinuous tracking of critical parameters with automatic alerts via WhatsApp or email at any deviation.
- Predictive analysisArtificial intelligence identifies trends and anticipates failures so interventions are scheduled in time.
- Maintenance and interventionTechnical visits, preventive maintenance and corrective service according to the contracted plan.
- Reports and continuous improvementTechnical and analytical reports with recommendations to optimize your plant’s operation.
What you get
Tools and information to track the status of your plant. The scope depends on the contracted plan.
- Real-time web dashboard and app
- Automatic alerts via WhatsApp or email
- System Health Index (SHI)
- AI-powered analytical reports
- Technical reports for every visit
- Customized preventive maintenance plan
- Operator training
Choose your Sanitron 360 plan
Three service levels to support your plant according to its size, criticality and the level of support you need.
Essential
Guaranteed operation and support with smart monitoring.
- 1 technical visit per month
- Response in under 24 hours
- Basic monitoring and automatic alerts
Plus
Continuous optimization and risk reduction with artificial intelligence.
- 2 technical visits per month
- Priority response in under 12 hours
- Predictive monitoring and biweekly AI reports
Elite
Fully customized processes for large industries.
- Unlimited visits and dedicated specialists
- Response in under 8 hours and 24/7 support
- Account manager and strategic reviews
| Includes | Essential | Plus | Elite |
|---|---|---|---|
| Maintenance | |||
| On-site technical inspection | 1 per month | 2 per month | Unlimited |
| Customized preventive plan | ✓ | ✓ | ✓ |
| Corrective service | Basic | Priority | Full management |
| Discount on spare parts and supplies | ✓ | ✓ | Preferential |
| Guaranteed response time (SLA) | < 24 hours | < 12 hours | < 8 hours |
| Monitoring and data | |||
| 24/7 monitoring of critical parameters | Basic | ✓ | ✓ |
| Real-time web dashboard and app | Read only | ✓ | Advanced + API |
| Automatic alerts via WhatsApp or email | ✓ | ✓ | ✓ |
| System Health Index (SHI) | Monthly | Weekly | Real time |
| Artificial intelligence | |||
| AI analytical report (trends and projections) | – | Biweekly | Continuous |
| Predictive failure monitoring | – | ✓ | ✓ |
| Optimization of operating parameters | – | Recommendations | Automatic |
| Regulatory compliance audit | – | – | ✓ |
| Assistance and support | |||
| 24/7 technical support | – | – | ✓ |
| Virtual technical assistant | – | ✓ | ✓ |
| Remote diagnosis before the visit | ✓ | ✓ | ✓ |
| Real-time remote assistance | ✓ | ✓ | ✓ |
| Dedicated account manager | – | – | ✓ |
| Reporting and management | |||
| Technical visit reports | ✓ | ✓ | ✓ |
| Implementation of improvements | ✓ | ✓ | ✓ |
| Full incident management | – | – | ✓ |
| Technical recommendations | ✓ | ✓ | ✓ |
| Strategic review meetings | – | – | Quarterly |
| Training | |||
| Operator training | ✓ | ✓ | ✓ |
| Virtual simulator of your own system | – | – | ✓ |
Need an assessment of your plant?
A specialist reviews your system, identifies operational risks and recommends the right Sanitron 360 plan for your facility.
Services that complement Sanitron 360
Operation and maintenancePreventive and corrective maintenance, and outsourced operation of your plant.
Technical auditAssessment of your plant’s condition and performance to identify findings and intervention needs.
Upgrades and retrofitsImprovement of existing systems to integrate them with monitoring and control tools.
System rentalWater treatment system rental options to suit your operation’s needs.
Sanitron 360 FAQ
Does Sanitron 360 work with plants that Sanitron did not install?
Yes. We first assess the system and the available instrumentation to define what needs to be upgraded or integrated into the platform.
Which parameters are monitored?
The critical parameters of your treatment system, depending on the installed instrumentation: for example conductivity, pH, chlorine, flow, pressure or level. We define which ones are integrated during the assessment.
How do I receive alerts?
Automatic alerts arrive via WhatsApp or email when a parameter moves out of its operating range, on all plans.
What is the System Health Index (SHI)?
It is an indicator that summarizes the status of your plant based on the monitored data. Depending on the plan, it is updated monthly, weekly or in real time.
Which plan is right for me?
It depends on the size and criticality of your plant. The Plus plan is recommended for most industries; Elite is designed for large operations that need dedicated specialists. We recommend the best fit after the assessment.
Stay ahead of your plant’s failures
Tell us what water treatment system you have and how you operate it today. We will propose the Sanitron 360 plan that best fits your facility.
Contact us
Office in EcuadorDe los Eucaliptos E8-70 y calle E9, Quito 170307
Phone+593 99 871 1330
+593 2 280 8126
Emailinfo@sanitronec.com
Office hoursMonday to Friday
9:00 a.m.–12:00 p.m. and 1:00–6:00 p.m.
Office in the United States9995 NW 9th St. Circle, Suite 3, Miami, FL 33172
+1 786 972 2008